Location: New Delhi (with engagement across central ministries and state government bodies)
Experience: 12–15 years in communications, public affairs, or strategic outreach
Compensation: Competitive
Closes on: 29 April 2026
Role
The Advisor, Communications & User Experience will lead the strategic communication and outreach function for iGOT Karmayogi — Government of India's flagship digital learning platform for civil servants. As a senior leadership team member reporting to the CEO, you will shape the platform's institutional narrative, manage stakeholder communication across 90+ government departments, and drive visibility and adoption of Mission Karmayogi at scale.
Responsibilities
- Develop and implement a comprehensive communication strategy aligned with mission objectives and government priorities.
- Build a clear narrative and messaging framework to communicate vision, outcomes, and impact to diverse audiences.
- Own stakeholder communication architecture across central ministries, state governments, and implementing agencies.
- Prepare communication material for senior government leadership including briefs, speeches, and presentations.
- Design awareness and adoption campaigns for KB initiatives among target stakeholders.
- Manage KB's digital channels including website and social media platforms; ensure compliance with GoI guidelines.
- Create digital content such as infographics, short videos, case studies, and newsletters.
- Convert platform metrics and programme data into compelling visual narratives for leadership briefings.
- Coordinate with PIB and media partners for press releases, interviews, and public announcements.
- Establish branding and communication guidelines; set up review and approval workflows for external communications.
- Build, manage, and mentor a high-performing communications team including content writers, designers, and digital media professionals.
- Manage external agencies for creative, media, and production work.
Requirements
- Master's degree in Communications, Journalism, Public Policy, Public Administration, Marketing, or a related discipline.
- 12–15 years of professional experience in communications, public affairs, or strategic outreach; at least 5 years in a leadership or team management role.
- Experience working with Government of India programmes, development sector initiatives, or large-scale govtech platforms preferred.
- Familiarity with GoI communication protocols, PIB processes, and MyGov/social media guidelines for government handles is an advantage.
- Strong command of English; proficiency in Hindi is highly desirable given the stakeholder base.
- Certifications in Public Relations, Crisis Communication, or Digital Marketing are desirable.
Apply
Eligible candidates should email the following:
- Filled application form
- CV
- Qualification documents
- Age proof
- Current employer offer letter
- Latest salary slips
Send in your email by 29 April 2026. Applications not in the prescribed format or without supporting documents will not be considered. Only shortlisted candidates will be invited for interview.
Karmayogi Bharat
Karmayogi Bharat is a Special Purpose Vehicle (SPV) and a 100% Government-owned company set up under the Department of Personnel and Training. It operates as a not-for-profit organization responsible for the iGOT Karmayogi platform, a digital learning ecosystem designed to enhance the competencies of civil service officials. The initiative aims to provide anytime-anyplace learning for approximately 2 crore government officials across the Centre, States, and local bodies. By offering self-directed learning paths and job-specific resources, the organization empowers officials to take charge of their professional journeys and build a future-ready civil service.
