Director of Technology

Director of Technology

Lead cross-functional teams + ensure development of scalable platforms to facilitate access to govt support

Location: Delhi
Experience: Proven experience in building and scaling digital platforms aimed at social impact
Compensation: Competitive

Indus Action

Indus Action is a non-profit organization that works to combat poverty in India by helping over 800 million vulnerable citizens access government support and legal entitlements. They partner with communities and governments to simplify access to education, livelihoods, healthcare, and welfare, using technology to overcome bureaucratic challenges.

Role

This is a leadership role for a hands-on builder to drive the end-to-end technology and product vision. You will lead cross-functional teams and ensure the development of scalable platforms that align with the organization's mission to facilitate access to critical government support.

Responsibilities

  • Define the tech and product vision in line with the organization’s mission.
  • Architect and scale secure, user-centric web and mobile platforms.
  • Lead cross-functional teams in product, design, UX, and engineering.
  • Drive agile roadmaps to ensure responsiveness to user feedback and policy shifts.
  • Implement best-in-class development practices, including CI/CD and cloud infrastructure.
  • Oversee scalable data architecture, ethical data use, and actionable analytics.
  • Collaborate with government and operations teams to achieve product-market fit.
  • Stay updated on tech and AI trends to inform strategic decisions.
  • Partner with the CTO to shape organizational strategy.

Skills

  • Proven track record of aligning technology with mission-driven outcomes.
  • Deep experience in building scalable, interoperable digital tools in low-resource settings.
  • Strong leadership in product strategy, UX for marginalized users, and engineering execution.
  • Hands-on experience with cloud, microservices, DevOps, agile methodologies, and secure system design.
  • Ability to identify inefficiencies and deploy technology to enhance service delivery.
  • Citizen-focused mindset, entrepreneurial energy, and ability to handle ambiguity.
  • Growth mindset and strong collaboration skills.

Qualifications

  • Proven experience building and scaling digital platforms for social impact.
  • Demonstrated success in strategic planning and cross-functional leadership.
  • Experience mentoring and fostering high-performing technical teams.

Apply

Indus Action encourages applications from women, persons with disabilities, and those from economically and socially excluded communities. The organization is committed to building a diverse and inclusive team.

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