Head – IT Infrastructure & Security

Tata Trusts

Tata Trusts, one of India’s oldest and most impactful philanthropic organisations, has been driving societal change for over a century. Founded on Jamsetji Tata’s vision of proactive philanthropy, the Trusts channel their wealth, derived from owning two-thirds of Tata Sons Limited, into meaningful community development.

Through grant-making, direct implementation, and partnerships, the Trusts support initiatives in education, health, livelihoods, natural resource management, arts and culture, innovation, and more. Collaborating with individuals, government bodies, and organisations, Tata Trusts create sustainable ecosystems that empower communities and uphold the founder’s legacy of giving back to society.

About The Role

Role: Head – IT Infrastructure & Security
Function: Information Technology
Location: Mumbai
Reporting to: Chief Digital and Information Officer
Employment Type: Full-Time Employee
Grade: 4

Key Accountabilities

Develop and manage physical and information security across applications and infrastructure.
Define, build, and maintain Business Continuity Plans and Disaster Recovery strategies.
Manage the procurement and deployment of IT hardware and software.
Ensure optimal performance and availability of IT systems.
Manage service performance, reporting, trend analysis, and IT budgeting.
Develop and implement robust IT security policies, procedures, and standards.
Oversee the implementation of security controls and technologies such as firewalls, intrusion detection systems, and encryption.
Ensure compliance with relevant industry standards and regulations like ISO 27001, ISMS, ITIL, GDPR, DPDP, and internal/external audits.
Lead stakeholder and vendor management, including sourcing, contracting, and performance management for support-related activities.
Plan and implement an innovative end-user (EU) devices strategy to enhance productivity.
Stay updated on the latest technology trends, assessing their relevance and potential impact on Tata Trusts.
Maintain high-quality documentation.

Stakeholders

Internal: Users of Trusts IT systems, IT Team, and other internal functions.
External: Partners delivering IT and advisory services to the Trusts and associated organisations.

Job Specifications

Knowledge

Cloud: Public Cloud Services (AWS/Azure), open-source infrastructure tools, Linux, and cloud orchestrations.

Networks:

LAN/WAN topology, protocols, VLANs, QoS, VPNs, TCP/IP network stack.
Technical knowledge of routers, L2/L3 switches, wireless routers, load balancers, and other networking devices.

Security, Risk, and Compliance:

End-user security products (anti-malware, EDR solutions).
Information Security, Risk, and Compliance practices.

Competencies & Skills

Expertise in Microsoft 365 Suite, security add-ons, and licensing.
Strong knowledge of IT infrastructure and networks (including cloud environments AWS, Azure, and on-premises components).
Hands-on experience with AWS IaaS features and common PaaS modules.
Proficiency in information security and data management.
Knowledge of scripting languages (Python, PowerShell).
Problem-solving skills for technical challenges.
Strong communication and collaboration skills.
Leadership abilities to foster team performance, mentor, and coach team members.
Independent project management with multitasking capabilities.

Experience

15–20 years of relevant IT experience with a proven track record in team leadership and managing complex IT environments.
Minimum 5 years of experience with Microsoft O365, AWS, and Azure cloud platforms.
Hands-on experience in planning, design, installation, and maintenance of IT infrastructure (servers, storage, networks, end-user devices).
Proven experience in IT security, risk, and compliance initiatives.
Experience in managing SaaS/PaaS/IaaS providers, including SLA definition, negotiation, and monitoring.
Familiarity with IT service operations in ITIL environments.
Experience with DevOps and Agile methodologies (desirable).