Product Manager

10x Impact Labs

10x Impact Labs is a Social Impact Consulting Company specialising in Technology and Data. We work closely with Non-profits, Philanthropies, CSRs, Social Enterprises, and Governments on complex problems to create impactful solutions.

Our services include technology and data advisory, research, design, development, capacity building, and implementation. We advocate for frugal and lean innovation, inclusive and user-centric design, and low-cost tech. We are sector and geography-agnostic. 

Our early clients include Jan Sahas, EnAble India, Dhwani RIS and many others. We are incubated at IIM-B NSRCEL and Wadhwani Foundation. We are also members of Catalyst 2030.

Join us if you are passionate about Tech4Good and creating Impact at Scale.

About The Role

Employment Type: Full-Time
Location: Bangalore
Number of Vacancies: 1
Compensation: ₹9-12 Lakhs

We are looking for a Product Manager to lead the design, development, and implementation of impactful technology solutions for nonprofits. This is a client-facing role, requiring expertise in product management, technical implementation, stakeholder collaboration, and social sector innovation.

The ideal candidate should be able to strategize, implement, and scale tech solutions while ensuring that our technology is affordable, effective, and designed for low-resource settings. This role will primarily involve working on client projects, either individually or as part of a team, depending on project requirements.

Key Responsibilities

1. Product & Technology Strategy

• Define and execute the product roadmap, ensuring alignment with organizational goals and client needs.
• Design scalable and frugal technology solutions tailored for low-resource environments.
• Evaluate and recommend open-source platforms, low-code/no-code solutions, and cost-effective technologies.

2. Stakeholder Engagement & Client Management

• Act as the liaison between internal teams, clients, and tech vendors, ensuring smooth communication and execution.
• Facilitate discovery sessions with clients to align on vision, goals, and technical feasibility.
• Develop strategic partnerships with universities, CSR initiatives, and tech volunteers for support.
• Ensure client satisfaction by delivering high-quality, user-centric solutions tailored to their needs.

3. Research & Data-Driven Innovation

• Conduct user research, interviews, and usability testing to inform product decisions.
• Leverage qualitative and quantitative data to optimize product adoption and impact.
• Track and analyze KPIs & impact metrics, ensuring measurable social outcomes.

4. Technical Implementation & Delivery

• Translate non-technical stakeholder needs into technical specifications for development.
• Oversee product development, configuration, and deployment, ensuring smooth execution.
• Lead UAT (User Acceptance Testing) and pilot testing, refining solutions based on real-world feedback.
• Troubleshoot and resolve technical issues, collaborating with internal and external teams.

5. Project Management & Execution

• Develop and maintain project plans, timelines, and milestones for product implementations.
• Lead end-to-end execution of tech solutions, from ideation to launch.
• Manage budgets, cost optimization, and resource allocation.

6. Capacity Building & Adoption

• Conduct training sessions and workshops for non-technical teams and partners.
• Develop guides, tutorials, and documentation to support easy tech adoption.
• Implement strategies to increase user adoption and minimize resistance.

7. Team Collaboration & Growth

• Work closely with internal team, and external developers.
• Mentor team members and support cross-functional collaboration.
• Assist in curating, documenting, and publishing knowledge and key learnings.
• Provide strategic input on future tech initiatives for the organization.

Who You Are

We are looking for someone who:

1. Understands both technology & impact – You can design tech solutions that work in low-resource settings and drive measurable change.
2. Is a problem solver & self-starter – You thrive in ambiguity, take initiative, and find innovative, frugal solutions.
3. Has stakeholder management experience – You can translate complex tech concepts into simple, actionable insights.
4. Can wear multiple hats – You are comfortable handling product management, tech implementation, and impact measurement.
5. Loves working in the social impact sector – You care deeply about creating technology for good.

Preferred Qualifications & Skills

• 3+ years of experience in product management, tech implementation, or software development.
• Prior experience in Tech for Good, social impact tech, or nonprofit technology is a plus.
• Strong understanding of user research, UX/UI design, and agile methodologies.
• Proficiency in low-code/no-code tools, open-source tech, and cloud-based solutions.
• Experience with data analysis, impact measurement, and KPI tracking.
• Strong communication skills with experience in training & capacity-building.
• Ability to work in a fast-paced, dynamic environment with multiple priorities.

Culture Fit

We’re looking for individuals who align with our core values: Learning Mindset, Collaborative Spirit, User-Centric and Inclusive, High Ownership, Jugaadu (frugal) and Empathetic.

What We Offer

• Competitive Salary & Benefits: ₹9-12 Lakhs
• Unlimited Leave Policy 
• Remote Work Flexibility
• Professional Learning and Development opportunities
• Health and Wellbeing Benefits

Hiring Timeline

Please expect to hear back on the initial shortlisting within one week.

The hiring process will take a maximum of 2 weeks and will primarily be a two-way conversation to get to know more about each other. More details will be shared post-shortlisting.