Rainforest Alliance
The Rainforest Alliance is a global nonprofit working at the intersection of business, agriculture, and forests to make responsible business the new normal. We work with farmers, forest communities, companies, and consumers to create a world where people and nature thrive together.
Position Overview
Position: Senior Director, Product Optimization
Job Type: Full-time
Job Location: Netherlands (Amsterdam) + 12 more locations
Reports To: Chief Product Officer (CPO)
Job Brief:
The Senior Director, Product Optimization will serve as the second-in-command to the Chief Product Officer (CPO), supporting the leadership team of the Product Business Unit (BU). This role involves strategic execution, cross-functional coordination, external representation, and performance monitoring across the Rainforest Alliance’s certification programs and product portfolio. The Senior Director will align strategic priorities with execution, ensure cross-departmental collaboration, and drive operational excellence.
Roles and Responsibilities:
1. Strategic Implementation & Management
- Lead execution of the product portfolio strategy in alignment with Rainforest Alliance’s vision.
- Ensure seamless coordination between the Product BU and Strategy function.
- Identify and resolve operational inefficiencies to accelerate execution.
- Drive continuous assessment of product portfolio performance.
2. Cross-Functional Coordination
- Oversee collaboration between six product-related departments: Product Design, Product Development, Assurance, Data Management & Intelligence, Field Implementation, and Customer Care.
- Remove roadblocks and enable department heads to execute effectively.
- Influence without direct authority, ensuring alignment between directors and organizational goals.
- Facilitate decision-making processes and resolve conflicts between departments.
3. Performance Monitoring & Reporting
- Track key performance indicators (KPIs) for the product portfolio.
- Provide data-driven insights and reports to the Chief Product Officer.
4. External Representation
- Represent Rainforest Alliance’s product execution to external stakeholders, including partners, clients, and industry players.
- Identify and establish strategic partnerships for market growth and sustainability.
5. Stakeholder Management
- Collaborate with the Chief Strategy Officer for seamless strategy alignment.
- Work with internal and external stakeholders to integrate product development, marketing, and sales efforts.
- Provide regular strategic updates to the Chief Product Officer.
- Partner with Communications, Marketing, Finance, and Development teams for smooth implementation of initiatives.