Senior Manager - Outreach

Location: Pune
Experience: 12-15 years in field operations, project expansion, and management, including experience with multi-location operations and managing large teams.
Compensation: Competitive

Lend A Hand India

Established in 2006, Lend A Hand India integrates skill education with mainstream schooling. Working at the intersection of education and livelihood, they make learning engaging and connected to future employment. They partner with state governments to scale policy, build innovative models, and provide technical support to translate policy into action across India.

Role

This role involves leading the execution and expansion of Lend A Hand India's skill education initiatives like Karigar hubs and Skills on Wheels mobile labs. You will build and manage a national team, ensure operational excellence, and engage with government and community stakeholders to bring hands-on vocational education to millions of students.

Responsibilities

Support the launch and operations of new Karigar hubs and Skills on Wheels mobile labs across multiple states.
Ensure all sites adhere to government-mandated infrastructure, curriculum, and operational guidelines.
Recruit, manage, and mentor a growing pan-India field team, including mid-level Managers and Lab Trainers.
Foster a high-performance culture by setting clear goals, providing feedback, and conducting performance reviews.
Implement and monitor standard operating procedures (SOPs) for all operations.
Track and report on key performance indicators (KPIs) to ensure projects are on time and within budget.
Manage vendor relationships for civil works, tool procurement, and lab maintenance.
Liaise with government school officials, district education officers, and other local stakeholders.
Execute local marketing and community engagement campaigns to generate awareness and demand.
Document and showcase field success stories for reporting and updates.

Requirements

12-15 years of experience in field operations, project expansion, and management.
Proven experience in managing multi-location operations and implementing SOPs for scale.
Demonstrated experience in end-to-end team handling: recruitment, mentoring, and performance management of large, distributed teams.
Exceptional data analysis and reporting skills.
Prior exposure to the development sector, vocational training, or skill education is preferred.
Experience in vendor and supply chain management.
Experience in stakeholder management with government or public systems.
Understanding of the National Education Policy (NEP) 2020.
Passionate about the mission with a focus on operational excellence.
A people-first leader who is resilient and results-driven.

Benefits

Influence policy, design scalable models, and create frameworks for lasting change in the education system.
Apply your strategies across thousands of schools, impacting millions of students in a measurable way.
Gain experience working with government bodies, corporate CSR, and local communities on projects of national importance.
Lead a pioneering national initiative with full autonomy, a multi-disciplinary team, and P&L responsibility.
Build a legacy by creating skilled professionals and directly contributing to a stronger national economy.