Virtual Navigator

Location: Karnataka, Andhra Pradesh, Maharashtra/UP, Punjab/Haryana
Experience: 3–5 years in digital outreach, sexual health, or HIV/AIDS service delivery.
Compensation: Competitive

YRGCARE

Since 1993, YRGCARE has worked to make healthcare kinder and more accessible across India. We focus on helping people affected by HIV and other infectious diseases by providing testing, treatment, and emotional support. Our mission is to build a world where everyone has the tools to stay healthy, regardless of their background or identity.

Role

You will be the digital bridge connecting at-risk individuals to life-saving health services. By using social media and dating apps, you will provide friendly, confidential guidance and counseling to help people access HIV and STI testing and care.

Responsibilities

• Lead digital outreach efforts on platforms like WhatsApp and dating apps to reach underserved communities.
• Coordinate risk assessments and counselling sessions for individuals at risk of HIV and STIs.
• Manage a consistent schedule of social media posts and short reels to share health information.
• Maintain strict client confidentiality and respectful communication across all digital platforms.
• Follow up with clients to ensure they successfully transition from initial contact to clinical testing and treatment.
• Document client interactions and feedback to help improve project strategies and messaging.
• Track monthly targets for outreach and service conversion to meet national health guidelines.
• Collaborate with counsellors and managers to vet all health-related content before publication.

Requirements

• Bachelor’s degree in Social Work, Psychology, Public Health, or a related field.
• 3 to 5 years of experience in digital intervention management or public health outreach.
• Native or professional fluency in regional languages (Kannada, Telugu, Marathi, Hindi, or Punjabi) and English.
• Strong technical skills in using social media backend tools and Google Analytics for data tracking.
• Creative ability to produce engaging digital content such as short-form videos and graphics.
• Excellent interpersonal skills with a non-judgmental and empathetic approach to counseling.
• Proven ability to manage data and maintain organized digital records.
• Willingness to travel up to 20 days a month and work flexible hours to meet client needs.

Benefits

• Opportunity to lead innovative digital health interventions at a national scale.
• A diverse and inclusive work culture that celebrates different backgrounds and identities.
• Professional growth through specialized training in HIV/AIDS care and digital advocacy.
• Travel and logistics support for field-based project activities.

Apply

Interested candidates can apply through the below button

Job Opening ID: YRGCARET948

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