Dhwani Rural Information Systems
Dhwani Rural Information Systems is a social/development sector-focused advisory and consulting firm that develops IT applications for NGOs, government bodies, CSRs, and international organizations. Dhwani helps manage projects and programs in India and abroad, contributing to the success of organizations in the social development sector.
About the Role
As a Product Analyst (Frappe/Moodle), you will be a key player in designing and delivering IT solutions for social development projects. The role requires you to conduct research, collaborate with stakeholders, and design solutions using the Frappe/Moodle platform to meet client requirements. You will work closely with technical teams to ensure the smooth implementation of these solutions and provide training and support to users.
Key Responsibilities
Business Requirements Gathering:
- Conduct user research and competitive analysis to identify product improvement opportunities.
- Analyze and document existing processes, identifying areas for improvement.
- Collaborate with stakeholders to gather detailed requirements for new features in Frappe/Moodle.
Solution Design and Documentation
- Work with technical teams to design Frappe/Moodle-based solutions.
- Develop detailed functional specifications, use cases, and process flow diagrams.
- Maintain comprehensive documentation of product requirements, user stories, and acceptance criteria.
Customization & Implementation
- Assist in the customization of Frappe and Moodle to meet specific client requirements.
- Ensure timely delivery and quality of new features.
Data Analysis
- Analyze existing data to provide insights and recommendations for product improvement.
Testing and Validation
- Develop and participate in testing to ensure quality standards are met.
User Training & Support
- Provide training to users and gather feedback for continuous improvement.
Client Relationship Management
- Build and maintain strong relationships with clients throughout the project lifecycle.
Qualifications and Skills
- Proven experience as a Product Analyst or in a similar role.
- Proficiency in Frappe/Moodle or other low-code/no-code platforms.
- Strong understanding of ERP systems, CRM platforms, LMS configurations, and plugin integrations.
- Excellent problem-solving, communication, and analytical skills.
- Familiarity with data analysis tools like Excel, SQL, and data visualization software.
- Knowledge of Python, JavaScript, and MySQL is a plus.
- Experience with Agile product development methodologies is beneficial.
