Field Coordinator – Saarthi in Madhya Pradesh | Nayi Disha

Nayi Disha

Nayi Disha began in 2015 with one belief: family caregivers are the true changemakers in the lives of their children. It is a non-profit that uses technology to walk alongside families of children with autism, Down syndrome and other intellectual and developmental disabilities, offering verified information, guidance and community in the moments when families feel most alone. Over the last ten years it has reached more than 6,00,000 people across India and built a community of over 48,000 families through a mobile-first, multilingual platform. Its work brings together parents, doctors, educators, non-profits and government services so that support does not depend on where a family lives or what language they speak. This role sits within Nayi Disha's Outreach department, which carries the organisation's work directly into villages and homes.

Role

The Field Coordinator will lead the ground implementation of Saarthi, a project that builds early support systems for caregivers of children aged 0 to 3.5 years who have developmental delays or are at risk of them. Working in low-resource settings, the Coordinator oversees field activities across assigned villages, supports and supervises frontline workers who deliver home-based development support, and builds the village-level relationships that keep the project running smoothly. The role reports to the Operations Lead and involves daily travel to project locations.

Responsibilities

• Lead community mobilisation and awareness camps on child development milestones and the importance of early intervention.
• Engage with community leaders and families to build trust and long-term collaboration.
• Conduct daily field visits to assigned villages and own the on-ground execution of all project activities there.
• Supervise the daily tasks of assigned frontline workers and monitor their performance.
• Accompany frontline workers on home visits to provide handholding support and guidance.
• Resolve queries and challenges frontline workers face while implementing the project.
• Hold regular group meetings with assigned frontline workers.
• Provide family counselling for critical cases alongside frontline workers, addressing both emotional and practical concerns of caregivers.
• Facilitate training sessions run by the training partner on developmental milestones, early intervention strategies, caregiver engagement and home-based activities.
• Build the knowledge and skills frontline workers need to carry out their roles well.
• Liaise with local government bodies, community organisations and healthcare professionals to strengthen referral pathways and keep field operations smooth.
• Validate data collected by frontline workers, maintain progress reports, and share findings with government officials and project management.
• Oversee and take part in impact assessment work, including surveys, focus group discussions and interviews, and monitor data collection for accuracy.

Requirements

• Bachelor's degree in Social Work or a related field.
• Minimum 2 years of experience in community-based projects.
• Experience mentoring and managing field teams.
• Strong understanding of the operational work involved in running community-based projects.
• Excellent communication and interpersonal skills.
• Counselling skills and the sensitivity to support families through difficult news.
• Ability to supervise, guide and assist field agents.
• Ability to manage relationships with many stakeholders, including government bodies and healthcare professionals.
• Proficiency in report writing and data documentation.
• Comfort working in low-resource rural settings.
• Willingness to travel to project locations daily.

Benefits

• Work that reaches families at the earliest and most decisive stage of a child's development.
• Be part of a growing organisation doing social good at scale.
• A vibrant, committed and enthusiastic team with a supportive work culture.
• Close mentoring from the Operations Lead and exposure to training partners working in early intervention.

Apply

Interested candidates can send their updated resume to the mail below

Email: [email protected]

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