Manager - Operations in Bangalore | Wipro Foundation

Wipro Foundation

Wipro Foundation is a not-for-profit trust that carries out the corporate social responsibility work of Wipro Limited. It works with more than 200 partner organisations across India, giving them funding and other support in areas such as school education, environment, primary health care and disaster rehabilitation. It also supports partners overseas in STEM education, digital skills and community work. This role sits within Wipro Foundation's operations team, which looks after finance, HR, compliance, processes and systems so the foundation's programmes can run smoothly.

Role

As Operations Manager, you will keep the foundation's day to day work running well. You will oversee finance, HR, compliance, processes, tools and reporting. You will work closely with the foundation's programme leaders, with Wipro's legal, finance, procurement and admin teams, and at times with NGO partners. The operations team has 8 full-time members, plus 4 more who support HR and IT systems. It works as a shared service with clear service levels. Your main measure of success is how satisfied colleagues are with the support they get, and how that improves over time. Because Wipro is a listed company, careful compliance and good governance are central to this role.

Responsibilities

• Plan annual and quarterly budgets, manage funds and cash flow, and handle commercial and non-commercial payments.
• Onboard partner organisations, carry out due diligence on new partners and manage fund disbursements.
• Manage payroll and staff benefits in line with HR policies, oversee contracts for the extended team, and arrange travel and hospitality support.
• Ensure HR and statutory compliance, including income tax, labour and CSR rules, and support internal and external audits.
• Set up clear processes, SOPs, templates and policies for staff and consultants, and make sure the team uses them well.
• Own the Grant Management System used by the team and partners, and help colleagues use the right tools to work efficiently.
• Prepare MIS reports on CSR spend, payments and budget use, and lead the CSR annual report and updates for management and Wipro's Board CSR Committee.
• Coordinate with programme leaders and Wipro's support functions to deliver services on time and keep improving stakeholder satisfaction.

Requirements

• At least 10-12 years of experience managing operations.
• Experience running operations for a large NGO or CSR foundation is preferred.
• Hands-on knowledge of budgets, payments, payroll, statutory compliance and MIS reporting, as covered in the duties above.
• Strong people skills and the ability to work well with programme teams, support functions and partners.
• A clear focus on good processes, results and getting things done well.
• Able to work from the Sarjapur Road office in Bangalore at least 3 days a week, with the rest of the week hybrid.

Benefits

• Hybrid working, with at least 3 days a week in the office.
• A chance to shape how a large CSR foundation runs, supporting more than 200 partner organisations.
• Direct exposure to senior leadership, including reporting to Wipro's Board CSR Committee.
• Backing from Wipro Limited's finance, legal, procurement and HR teams.

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