Executive Assistant - Strategy & Operations in New Delhi | Smile Foundation

Smile Foundation

Smile Foundation is an Indian development organisation working for the welfare of underserved children and their families. It runs programmes in education, healthcare, skilling and women empowerment, working alongside government efforts and in line with the Sustainable Development Goals. Started in 2002 by a group of young corporate professionals, it now reaches over 2 million underserved children and families every year, with projects in 27 states, 10 offices and a team of more than 1000 employees. It holds Special Consultative Status with the United Nations Economic and Social Council, is a member of the United Nations Global Compact, and invests over Rs 200 crore each year through partnerships with more than 200 Indian and global brands. This role sits within Smile Foundation's Strategy Cell, which supports the senior leadership on planning cycles, governance processes and organisation-wide initiatives.

Role

This role supports the Executive Trustee, Executive Director, and the Strategy Cell in running the organization's planning, governance, and leadership coordination. The Executive Assistant will help turn leadership priorities into clear plans, track progress, and keep information flowing smoothly across departments. It is a good fit for early career professionals who want to build a strong foundation in general management and work closely with senior leadership.

Responsibilities

• Consolidate and analyse organisation-wide MIS to support performance tracking and decision-making.
• Maintain institutional systems, SOPs, policies and governance records so that operations run without interruption.
• Track project progress, execution gaps and cross-functional dependencies, and follow action items through to closure.
• Support budgeting, KPI tracking and organisational reporting cycles across departments.
• Support enterprise-wide transformation projects, process improvement and the upgrade of organisational systems.
• Coordinate technology needs on the programme side, including Salesforce CRM, MIS tools and digital platforms.
• Support Annual Business Planning, quarterly reviews and organisational planning processes.
• Prepare strategic summaries, concept notes, presentations and briefing documents for management.
• Maintain strategic trackers and prepare review materials for ECM, BOT and SLT meetings.
• Conduct sector research, benchmarking studies and policy analysis on development, CSR and ESG, and track trends across education, healthcare, skilling and philanthropy.
• Coordinate meetings of the Executive Trustee and Executive Director, including agendas, background notes and minutes.
• Coordinate governance meetings including ECM, BOT, SLT and Internal Audit, and manage the related documentation and compliance.

Requirements

• Postgraduate qualification in Management, Economics or a related discipline.
• 2 to 4 years of professional experience or a working understanding of Strategy, Consulting, Operations, Governance, Executive Office functions or development sector organisations.
• Strong analytical, documentation and organisational skills.
• Excellent written and verbal communication.
• High degree of professionalism, integrity, confidentiality, and stakeholder management capability.
• Ability to work in a fast-paced, multi-functional environment while managing several priorities at once.
• Planning and organising skills, with critical thinking and sound judgement.
• Research and knowledge management skills, with the ability to turn findings into clear briefs.
• Data analysis and reporting skills.
• Learning agility, adaptability and resilience.
• Advanced Microsoft Excel and Microsoft PowerPoint.
• Working knowledge of Google Workspace.
• Salesforce CRM, Tableau and AI productivity tools are preferred.

Benefits

• Close working exposure to the Executive Trustee, Executive Director and Senior Management Group.
• A broad view across strategy, operations, governance, research and technology, useful for anyone building a foundation in general management.
• The chance to help shape new programmes, partnerships and institutional systems.
• Smile Foundation is an equal opportunity employer and women candidates are encouraged to apply.

Apply

Interested candidates can apply through the link given below, sharing a CV or profile along with a short note on why they are a good fit for the role.

Apply

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