Program Officer - CareVerse in New Delhi | Protsahan India Foundation

Protsahan India Foundation

Protsahan India Foundation is a nonprofit that works to keep girls safe and help them heal from violence, abuse and trauma. It works closely with girls, their families and the frontline workers who support them, using care that understands how trauma affects people. Through its research work and the Hriday Dialogues platform, it shares what it learns with others working on child protection. This role sits within Protsahan India Foundation's CareVerse programme, which trains frontline workers through the Care Academy, keeps them connected through the Care Network, and tracks how their work makes girls safer.

Role

As Program Officer for CareVerse, you will lead the whole programme. That covers training frontline workers, supporting them once training ends, and showing what changes for girls on the ground. You will make sure what workers learn turns into real action that protects girls, keep the programme running well, and use what the team learns to keep improving it. You will report to the Founder & CEO and lead a team that includes the Care Academy Lead, Care Network Manager, M&E/Data Coordinator, trainers and programme officers. In your first year you will launch the first three training groups, build an active network of trained workers, set up baseline research, and publish the first CareVerse evidence reports.

Responsibilities

• Lead the CareVerse programme across training, the worker network and field checks, turning its strategy into clear plans with milestones, budgets and targets.
• Oversee residential training for frontline workers, supervise the Care Academy Lead and trainers, keep lessons practical and tied to the six priority protective actions, and make sure at least 85% of participants finish.
• Track whether trained workers use what they learned with girls and families, such as using trauma-informed language, mapping local support for girls, and linking families to sources of income.
• Guide the Care Network as a community where trained workers keep learning together through monthly check-ins, short learning updates and peer sessions, aiming for 60% monthly check-in participation and 50% active members after 12 months.
• Lead the programme's monitoring, evaluation and learning system, including baseline research, long-term tracking, field visits to check what workers report, and reviews with outside evaluators at 6, 12 and 18 months.
• Turn programme data into quarterly learning reviews, yearly evidence summaries, research reports and policy briefs, working with the Dialogues and Research teams.
• Recruit, manage and mentor the CareVerse team, run weekly programme reviews, set clear goals for each role, and build strong teamwork with research and other internal teams.
• Support partnerships with civil society groups, training partners and research institutions, and represent Protsahan India Foundation in conversations on trauma-informed care and child protection, including the Hriday Dialogues.

Requirements

• A master's degree in Social Work, Public Policy, Development Studies or a related field.
• 15 to 18 years of experience in child protection, gender programmes or community-based social development.
• Proven experience hiring, managing and leading large programme teams.
• Strong experience in programme monitoring, evaluation and evidence-based work, including running monitoring and learning systems and using data to make decisions.
• Experience managing partnerships with civil society or government systems is a must.
• Very strong research, writing and analytical skills.
• A strong understanding of child protection and gender justice, and comfort leading a team through a new programme that is still being shaped.
• Based in New Delhi and comfortable with frequent travel within India to programme areas.

Benefits

• Lead a new programme in its early stage and shape how it grows.
• Work directly with the Founder & CEO and help set the direction of the organisation's child protection work.
• Build evidence that can change how frontline workers across the sector protect girls.
• Represent the organisation in sector conversations and grow your voice in child protection and trauma-informed care.

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