Project Coordinator – Digital Literacy (Urban) in Delhi | HelpAge India

HelpAge India

HelpAge India is a not-for-profit organisation that has worked since 1978 to improve the lives of older people who are poor or left behind. It runs healthcare, elder care, livelihood, disaster response and awareness programmes across India, and speaks up for the rights of older people. In 2020 it became the first Indian organisation to receive the UN Population Award for its work on ageing. It holds the top CRISIL VO 1A grading for strong operations and credibility, and is recognised as a Great Place to Work.

Role

As Project Coordinator for Digital Literacy (Urban), you will plan and run the Digital & Financial Empowerment Programme for senior citizens across Delhi-NCR. You will work closely with senior citizen associations, residents' welfare associations, youth volunteers and local partners so that workshops reach the people who need them, targets are met and reports go out on time. You will report to the State Head.

Responsibilities

• Coordinate programme work across assigned districts, urban areas and slum communities.
• Build and update a database of Senior Citizen Associations, Resident Welfare Associations, clubs and elder groups.
• Organise monthly workshops on digital, financial and legal literacy for senior citizens.
• Run awareness sessions on online safety, cyber fraud, online services, banking access and legal rights.
• Train and mentor youth volunteers who support the programme.
• Track monthly and quarterly targets and keep work on schedule and to quality standards.
• Collect, check and maintain programme data for monitoring and evaluation.
• Prepare progress reports, MIS reports, success stories, photos, videos and case studies.
• Gather feedback from participants and suggest ways to improve the programme.
• Build strong links with elder groups, banks, legal authorities and local partners, and represent the programme at events such as World Elder Abuse Awareness Day and International Day of Older Persons.
• Manage logistics for workshops and outreach, and keep records of attendance and volunteer work.
• Give regular updates to the State Programme Manager, State Head and Programme Lead.

Requirements

• Bachelor’s degree in Social Work, Sociology, Development Studies, Education, Management or a related field
• 1 to 3 years of experience in programme coordination, community development, outreach, training or similar social sector work
• Experience working with senior citizens, digital literacy, financial inclusion or community programmes is preferred
• Strong programme planning and project management skills
• Good training and facilitation skills
• Strong skills in building relationships with partners and stakeholders
• Comfortable with monitoring, evaluation and reporting
• Strong communication and presentation skills, with fluency in the local language
• Familiar with MIS and data management
• Good problem solving and decision making skills
• Experience managing volunteers and teams
• Comfortable with MS Office (Excel, Word, PowerPoint) and other digital tools
• Available for a 1-year contract based in Delhi-NCR.

Benefits

• Work with an award-winning organisation recognised as a Great Place to Work.
• Lead community programmes that make a direct difference to older people's safety and independence.
• Build hands-on experience in digital and financial inclusion, training and partnership work.
• Join an equal opportunity employer that values diversity, inclusion, respect and integrity.

Apply

Check your fit for the role and receive the apply link in your mailbox

Follow our WhatsApp Channel to get notified about the latest jobs.