Associate Manager - Product Tech in Bengaluru | The/Nudge

The/Nudge

The/Nudge is an action institute working to end poverty in India by helping people build steady and secure livelihoods. It works with women, farmers, tribal communities and young people on rural development, farming, skills training and economic inclusion, in partnership with more than 15 central and state governments. Its work now reaches over 1.5 million people across 10 states, with a goal of serving 25 million Indians. Through its incubator, accelerator and grand challenges, it has also supported more than 200 social entrepreneurs. This role sits within The/Nudge's InSight Program, which works with governments and communities to make India free of uncorrected presbyopia, a common near-vision problem that a simple pair of reading glasses can fix.

Role

One in three people over 30 in India struggle to see things up close, and for many rural workers this means losing work and income. A simple pair of reading glasses can raise their productivity by 34% and their income by 20%. As Associate Manager - Product Tech, you will own the tech platform behind the InSight Program. You will decide what the product should do, make sure field teams actually use it, and keep it running well in the cloud. Your work will help the programme reach people in remote areas who have no eye doctor nearby.

Responsibilities

• Lead the product strategy by turning programme needs into a clear roadmap with milestones that can be measured.
• Conduct user research with field staff, community members and government users so the product stays simple to use and can grow.
• Drive adoption across operations teams by planning onboarding, training and change management, and by tracking how well the product is being used.
• Configure new modules and set up new programmes on the tech platform.
• Manage DevOps (development and operations) and build pipelines with the team, including monitoring application services and tools such as Kafka.
• Set up and manage virtual machines on cloud platforms such as Microsoft Azure and AWS (Amazon Web Services).
• Build production-ready ETL (extract, transform, load) pipelines for large datasets using tools such as Apache Spark, and write Python scripts to automate data extraction and processing.
• Administer third-party tools such as SurveyCTO and Kobo Toolbox, and work with the product team to build automations for operations teams.

Requirements

• At least 5 years of work experience in software development, DevOps, or both.
• Hands-on experience building ETL pipelines and writing scripts for automation.
• Development experience in at least one programming language.
• Experience working with cloud environments such as AWS or Azure.
• A careful, disciplined way of working, especially in following good development and DevOps practices.
• Willingness to make regular field visits to understand the programme and the people the product serves.
• Ability to work on your own in a fast-moving, AI-first (artificial intelligence first) team where things are not always clearly defined, with a strong wish to help reduce poverty in India.
• This is a one-year fixed-term contract based in Bengaluru, Karnataka.

Benefits

• Grow your skills through a personal learning and development budget, an individual development plan and chances to move into new roles inside the organisation.
• Join a close-knit team hired for intent, attitude and ability, with policies built around people.
• Work on big-picture change that has reached over 50,000 households, more than 15 governments and over 200 social enterprises, and connect with Charcha, India's largest social sector gathering.
• Take ownership and try bold ideas in a team that values action and learning fast.
• Be part of an inclusive workplace that welcomes people of every religion, caste, gender identity, sexual orientation, ethnicity and age.

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