Beneficiary Coordinator in Bengaluru | Neonates Foundation of India

Neonates Foundation of India

Neonates Foundation of India works to support families and children through partnerships with hospitals, helping beneficiaries access the care and support they need. The organization coordinates with partner hospitals and manages beneficiary cases to ensure timely, well documented support reaches those who need it.

Role

The Beneficiary Coordinator manages the full process of beneficiary cases coming in from partner hospitals, from documentation to presentation at Review Panel meetings. This role requires a strong process driven approach, close coordination with internal teams and hospitals, and full accountability for how each case moves through its life cycle.

Responsibilities

• Receive and process beneficiary cases from partner hospitals quickly and accurately
• Verify, compile, and maintain accurate documentation for each case
• Interact with applicants and beneficiaries to collect information and answer questions
• Present cases clearly and completely at Review Panel meetings
• Ensure all cases are submitted within required timelines
• Maintain and update the beneficiary database regularly
• Coordinate with the Beneficiary Interface Management System team for smooth data flow
• Track different types of processes and ensure they are completed
• Liaise with partner hospitals to resolve case related issues
• Coordinate with Program Executives and other Beneficiary Coordinators for smooth case handling
• Take ownership of deployment numbers and the overall beneficiary life cycle
• Share timely reports and updates with the Senior Lead, Programs

Requirements

• Graduate degree in any discipline, nursing or medical education is an added advantage
• 2 to 3 years of experience in process or documentation roles, such as insurance processing, medical data review, or handling beneficiaries at an NGO
• Strong process orientation and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage documentation and databases effectively
• Experience working with beneficiaries or hospitals is a plus
• Proficiency in English, Hindi, Kannada, and Telugu preferred
• Willingness to travel as required
• Ability to work well with cross functional teams

Benefits

• Opportunity to directly support families and children through hospital partnerships
• Hands on experience in case management and beneficiary support systems
• Work with a dedicated, mission focused healthcare organization

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