Field Coordinator in Keonjhar | Swasti - The Health Catalyst

Swasti - The Health Catalyst

Swasti is a public health organisation and part of The Catalyst Group. It works with governments to make healthcare easier to reach for the people who need it most. In Keonjhar, Odisha, Swasti supports the District Administration and the District Health Society to run the ABDM-Enabled Care Coordination (AECC) initiative for the State Department of Health and Family Welfare. AECC links health records, a care helpline, a district dashboard and village-level health scores into one connected system. Keonjhar is the first district to try this model, and the State plans to take it to other districts.

Role

As a Field Coordinator, you will be the face of AECC in villages and health facilities. Many families in Keonjhar live in remote, forested and tribal areas, where distance, language, missing documents and cost keep them from care. You will help these families use the new system, bring communities on board, and work with frontline health workers to clear the barriers in their way. You will also be the project's eyes and ears on the ground, listening to people and writing down what works and what needs to change, so the team can improve the model quickly.

Responsibilities

• Support the rollout of AECC in your assigned facility areas, starting with Padampur Community Health Centre and expanding to more facilities over time.
• Organise ABHA health ID enrolment camps, community orientation sessions and facility launch events.
• Help citizens use AECC services such as the helpline, appointments, referrals and follow-ups, and check that referred patients actually reach care.
• Raise awareness of AECC and ABHA through village meetings, Village Health, Sanitation and Nutrition Days, Self-Help Group meetings, schools and local events.
• Test communication materials in villages and report what people understand and what confuses them.
• Reach out to remote villages, Particularly Vulnerable Tribal Groups, women, older people, people with disabilities and households that rarely use public services.
• Identify barriers to care such as distance, transport, missing documents, language, digital skills and cost, and work with ASHAs, ANMs and the care centre to solve them.
• Connect families with government health entitlements and transport, and escalate problems that cannot be solved locally to the Project Lead.
• Record citizens' concerns and complaints, refer grievances to the care centre, and follow up until they are resolved.
• Keep clear field notes on what is working and why, and collect short community stories with people's consent.
• Build strong working relationships with ASHAs, ANMs, Community Health Officers, Anganwadi Workers, Panchayat members and community leaders, supporting their work without replacing it.
• Submit weekly field reports and a monthly summary, keep records of meetings, camps and households reached, and join team reviews and trainings.

Requirements

• Graduate degree in Social Work, Sociology, Rural Development, Public Health, Nursing, or a related field; a master’s degree is an advantage 3 to 5 years of experience in community level work related to health, nutrition, livelihoods, or community development Experience in community mobilisation and working with ASHAs, self help groups, or Panchayati Raj institutions Experience working with tribal and remote communities in Keonjhar or nearby districts is strongly preferred Candidates from Keonjhar district, or with significant work experience there, will be given strong preference Familiarity with public health services and government health entitlement schemes in Odisha Strong listening, communication, and facilitation skills with communities, frontline workers, and officials Good understanding of the district’s geography, communities, and local institutions Comfortable using a smartphone for reporting and basic data entry; basic computer skills are a plus Fluency in spoken and written Odia is required; knowledge of a local tribal language is preferred, along with working English for basic reporting

Benefits

• A one-year contract, which may be extended each year up to June 2029.
• Training programmes and team learning sessions organised by Swasti.
• Close work with a technical team in public health, data and digital systems, and documentation.
• A chance to shape a district health model that the State of Odisha plans to replicate.

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