Volunteer Management Coordinator in New Delhi | ETASHA Society | ₹3 LPA

ETASHA Society

ETASHA Society is a non-profit organisation working for the economic and social empowerment of youth and women from marginalised communities. It does this through employability training, entrepreneurship development, and livelihood support. Its training models and community engagement work are built to create lasting work opportunities and more inclusive growth. Volunteers are central to how this happens: over the last two years alone, more than 700 volunteers have given their time and skills, close to half of them from corporate organisations. This role sits within ETASHA's Collaborations and Monitoring & Evaluation function, which builds the partnerships and systems that keep the programmes running.

Role

The Volunteer Management Coordinator runs the full volunteer journey at ETASHA, from finding the right people to thanking them at the end of an assignment. You will work with programme teams to understand what help they need, reach out to corporates, platforms and institutes to bring in volunteers who match, and settle those volunteers and interns into ETASHA's ways of working. ETASHA sees volunteering as a two-way partnership: volunteers bring fresh skills and energy to the youth, women and adolescents it serves, and gain a real understanding of grassroots work in return. Your job is to make sure every hour a volunteer gives turns into something that lasts for the community.

Responsibilities

• Manage volunteer engagement in line with defined processes.
• Coordinate with project teams to understand their volunteer requirements.
• Reach out to volunteering platforms, corporates and institutes to source volunteers who match those requirements.
• Induct and orient volunteers and interns to ETASHA's processes so assignments run smoothly.
• Maintain volunteer data and generate monthly reports.
• Follow up with teams for details of work done, feedback and photographs.
• Prepare appreciation letters at the close of each assignment and send them to the relevant people.
• Build and maintain long-term relationships with volunteers and interns.
• Represent ETASHA at volunteering events across locations.

Requirements

• Graduate degree, at minimum.
• At least 2 years of experience in customer-facing work.
• Good spoken and written communication in both Hindi and English.
• Comfort working in Excel and reading and understanding data.
• Ability to keep accurate records and produce reports on time.
• Focused and target-oriented approach to work.
• Organised, with the ability to run several assignments at once.
• Confidence in reaching out to corporates, institutes and new contacts.
• A warm, approachable manner with people.
• Ability to work well within a team.
• Willingness to travel to volunteering events at different locations.
• Available to join immediately.

Benefits

• Full-time role with PF, ESI and other benefits as per rules.
• Work at the centre of a volunteer network of over 700 people, many from corporate organisations.
• Direct exposure to grassroots livelihood and skilling work with youth, women and adolescents.
• Regular contact with corporate and institutional partners, which builds strong relationship and partnership skills.
• A team that treats volunteers as co-creators, not extra hands.

Apply

Interested candidates can apply through the link given below

Apply

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